Category Archives: Big Data

New Report: The Data-Driven Business

As we are continually reminded, data is everywhere, but what are organizations actually doing with it? My new report, “The Data-Driven Business: How Industry Leaders Use Data to Create Value”, looks at how data, big or small, is informing and … Continue reading

Posted in Analytics, Big Data, Data Science, Digital Media, Predictive Analytics, Research, Uncategorized | Leave a comment

My Research Agenda for 2016

A few weeks ago, my Altimeter colleagues and I published our 2016 trends overview. In it, I called out three themes that I expect will become more predominant this year: Analytics for the visual web (images, video, etc.); Ethical data … Continue reading

Posted in Altimeter, altimeter group, Analytics, Artificial Intelligence, Big Data, content measurement, data privacy, Data Science, digital ethics, Digital Media, Ethics, Law, Uncategorized | Tagged , , , , , , | 2 Comments

The Trust Imperative: A Framework for Ethical Data Use

Consider this: Consumers don’t trust the way organizations use their data. CEOs are concerned that lack of trust will harm reputation and growth. People who don’t trust companies are less likely to buy from them. Yet the default option for businesses … Continue reading

Posted in altimeter group, Analytics, Artificial Intelligence, behavior, Big Data, data privacy, Data Science, digital ethics, Ethics, Internet of Things, Law, Privacy, social data ethics, Uncategorized | Tagged , , , , , , , , | Leave a comment

Seeing through the customer’s eyes: the emerging science of photo analytics

I recently had the opportunity to moderate a panel at Oracle Data Cloud Summit 2015, and to deliver a speech at SDL Innovate. The themes, respectively: “Listening to the Customer’s Voice,”and “Unlocking the Value of Social Data.” But it’s not just … Continue reading

Posted in Uncategorized, Crisis, Social media measurement, Social Analytics, Sentiment Analysis, Predictive Analytics, Big Data, Real-Time Enterprise, Analytics, Social Data, Artificial Intelligence, digital ethics, content marketing, content measurement, Photo Analytics | Tagged , , , , , , , , , , | 1 Comment

Data Experience: You’ve Gotta Have Trust

A few years ago, I started thinking about how data informs the customer experience. The catalyst was simple; I was frustrated with my fitness tracker, and felt deluged by a stream of numbers that weren’t particularly helpful (the dashboards sure were pretty though). Part of … Continue reading

Posted in Big Data, Data Experience, data privacy, Data Science, digital ethics, Ethics, Innovation, Internet of Things, Quantified Self | Leave a comment

SXSW15 Redux: What happens at SX spreads everywhere

First, let’s get this out of the way: every year, SXSW regulars say the festival has jumped the shark. It’s too big, there are too many panels, and they’re poorly curated. It’s impossible to get anywhere. Too many lines, too … Continue reading

Posted in Artificial Intelligence, Big Data, data privacy, Data Science, data security, digital ethics, Ethics, Policy, Privacy, Social Data, social data ethics, Uncategorized | 3 Comments

Three Implications of ‘POPI’: South Africa’s New Legislation on Data Hoarding

There probably won’t be a TLC reality show about it anytime soon, but the concept of “data hoarding” is real, and it’s about to be declared illegal in South Africa, according to an article last week by ITWeb SA. The … Continue reading

Posted in Analytics, Big Data, Data Science, data security, Ethics, Internet of Things, Policy, Predictive Analytics, Privacy | Tagged , , , , , , , , , | Leave a comment